FAQ's

Below are some of the most frequently asked questions we receive, we keep this section updated constantly to ensure you have access to the information you require.

If however, your questions are not answered in this section, please go back to the Contact Us page and send us an email.

Miscellaneous

Can I insulate a flat roof?
It is possible to insulate flat roofs, one of the best ways being to add an insulating layer externally and then a new, weatherproof layer on top of that.

What is Combined Heat and Power (CHP)?
Heat is a by-product of electricity generation and typically would go to waste. Combined Heat and Power (CHP) captures and utilises this heat, thus cutting down on waste. CHP can increase efficiency of fuel use to more than 75 per cent, compared with conventional generation which stands at around 40 per cent. The closer the CHP is located to the point of consumption, the lower the amount of lost energy.

What is the benefit of insulating the floors of my property?
It is estimated that heat loss through floors amount to about 8%, less than the roof and walls so it is advisable to insulate those before considering the floor. It is only really necessary to insulate the ground floor as heat loss from the other floors benefits the floors below. However, it’s important that air is allowed to circulate to prevent damp. In addition, heat loss through a solid floor can be reduced by fitting underlay or wooden flooring.